Legal document

Privacy Policy

Last updated: August 11, 2026

Sono Forge is a brand of Sono Réseau Inc. ("we"), headquartered at 4605 Lapinière Blvd, Suite 350, Brossard, Québec, Canada, J4Z 3T5. This policy describes how we collect, use, and protect your personal information when you use sono-forge.com, in accordance with Québec's Law 25.

1. Person Responsible for Personal Information

The Management of Sono Réseau Inc. is responsible for the protection of your personal information. Requests may be sent to [email protected].

2. Information We Collect

Provided voluntarily: name, email address, shipping and billing address, phone number, order details, contact form messages. Collected automatically: IP address, browser type, pages viewed, and technical cookies necessary for the cart, session, and security to function.

3. Use of Information

Process, produce, and ship your orders;
Respond to your support or information requests;
Ensure the proper functioning and security of the Site;
Improve our products and the customer experience;
Comply with our legal and tax obligations;
Send you promotional communications, if you have consented.

By making a purchase or using our forms, you consent to the collection of your information under this policy. You may withdraw your consent at any time by contacting us.

Sono Réseau Inc. does not sell or rent your personal information. We share data only as necessary with our production partner, our secure payment processor, carriers, and our web hosting platform.

6. Retention and Security

We retain your information only as long as necessary for the purposes above, or as required by law (generally 6 years for accounting and tax records). We use security protocols (SSL encryption, access controls) to protect your data.

7. Your Rights (Law 25)

Under Law 25 and PIPEDA, you have the right to access, correct, withdraw consent, request portability, and request erasure of your information.

8. Cookies

The Site uses cookies essential to the proper functioning of the cart, session, and security of the transactional platform.

9. Privacy Incidents

In the event of an incident presenting a risk of serious harm, Sono Réseau Inc. commits to taking necessary mitigation measures, notifying affected individuals, and reporting the incident to the Commission d'accès à l'information du Québec.

10. Contact Us

For any questions or to exercise your rights, contact us at: [email protected].